Account
Signing in, removing Macs, the contact address and recovering access.
How do I sign in?
Go to usemuzzle.com/account, enter the email you bought Pro with and choose Send sign-in link. Open the link in the email.
Only an email with a Pro key gets a link.
What can I do on the account page?
Copy your Pro key, choose Activate in Muzzle, remove Macs from the key, and open Manage billing to update your card, cancel, switch plan or get receipts.
How do I remove a Mac from my key?
Sign in at usemuzzle.com/account and choose Remove next to the Mac. In Muzzle, Settings → Plan → Manage Macs does the same.
I lost access to my purchase email
You cannot move a key to a new address yourself yet. Contact support at the address below from your new address with a receipt reference. Do not send your key or card details.
How do I change the email on my key?
You cannot change it yourself yet. Contact support at the address below from your current purchase email with the address you want.
How does the contact address work?
The contact address (Pro) is an address you can give out instead of your own. Mail sent to it is forwarded to your inbox.
Create it in Settings → Contact address and open the confirmation email to turn it on. New address replaces it, and the old one stops forwarding.
Mail to my contact address does not arrive
If Settings → Contact address says “Check your inbox to turn it on”, open the confirmation email (check spam). If the address is on, check spam, then choose New address and give that out instead.
Still stuck? support@usemuzzle.com